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Safe Travels Start at Home

July 30, 2025

Vacation planning isn’t just about flights and packing lists; it’s also about making sure your home is protected while you're away.

Criminals often look for signs that a home is empty, and with the rise of viral break-in trends on social media, it’s more important than ever to be cautious. At HUB Customer Central, we’re here to help you travel worry-free by offering practical security and insurance tips before you leave town.

Don’t Overshare on Social Media

It might be tempting to post countdowns, boarding passes, or photos from the beach, but revealing your absence online can make your home a target for burglars.

Unfortunately, recent trends on platforms like TikTok and Instagram involve individuals breaking into homes or filming themselves kicking in doors as part of viral and dangerous “challenges”. When you share your vacation plans publicly, you’re essentially broadcasting that your property is unoccupied.

Tip: Save the vacation pics for when you return, and make sure your profiles are set to private.

Make Your Home Look Lived-In

A home that looks empty can attract unwanted attention. Use timers for lights, pause mail delivery, and ask a neighbour to bring in your garbage or flyers. Park a car in the driveway if possible.

Tip: Ask a trusted neighbour to keep an extra eye on your property while you’re away.

Smart Tech, Smarter Protection

Smart home devices, such as doorbell cameras, motion detectors, and leak sensors, can notify you in real-time if something goes wrong, allowing you to act quickly, even from abroad.

Tip: If you don’t want to be tied to your devices and concerned about your property while away, give a trusted friend or family member access to your smart tech.

Know Your Insurance Policy

Some home insurance policies include a vacancy clause or unattended home provision, which states that if a home is left empty for a certain number of days, the homeowner is responsible for ensuring someone checks on the property.

If it can be proven that this condition isn’t met, you could risk denied claims for damage such as burst pipes or vandalism.

What to Look for in Your Policy:

  • "Unoccupied or vacant home clause"
  • "Policyholder obligations during extended absences"
  • "Regular property checks required"
  • "Winter home maintenance or monitoring conditions"

Regardless of whether your policy requires a responsible adult to check in on your property, it’s a smart idea and an important part of your vacation planning.

Tip: Ask your trusted person to detail the time and date of their visit, along with the following checklist:

  • Check for leaks: Look under sinks, around toilets, and near appliances for any signs of water damage or leaks.
  • Ensure heat/AC is working: Make sure the thermostat is functioning properly, especially during extreme temperatures.
  • Inspect for signs of forced entry: Walk around the home and check that all doors and windows are locked and undisturbed.
  • Clear mail and flyers: Bring in any mail, packages, or flyers to keep the home from looking vacant.
  • Check the basement/sump pump: Look for signs of flooding or moisture and confirm the sump pump is functioning properly, if applicable.
  • Check the exterior: Ensure gates are closed and locked, and sheds or outbuildings are secured.

Whether you're jetting off for a weekend or an extended getaway, taking simple steps, such as keeping your plans off social media and arranging regular home check-ins, can go a long way in protecting your property. Enjoy your trip with peace of mind!