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Fraud Prevention Month is a timely opportunity to reflect on how fraudulent activity directly affects policyholders. From staged collisions to inflated repair bills, these schemes increase costs for honest drivers and divert valuable resources from law enforcement and emergency responders.

At HUB Customer Central, we believe prevention begins with awareness.

March marks Fraud Prevention Month in Canada, a national reminder that fraud isn’t a victimless crime. In the auto insurance industry alone, fraud costs Canadians more than $1 billion every year.

Those losses don’t disappear. They are absorbed into the system, often resulting in higher premiums, longer claim processing times, and increased pressure on public services. At HUB SmartCoverage, we believe education and awareness are key steps toward protecting drivers and keeping insurance fair.

The Real Impact of Auto Insurance Fraud

Insurance fraud affects more than insurance providers. It impacts:

• Honest policyholders, who may face rising premiums
• Drivers with legitimate claims, who can experience delays while suspicious cases are investigated
• Public services, including police and emergency responders who must devote time and resources to fraud-related incidents

Every fraudulent payout ultimately increases costs for everyone.

Common Auto Insurance Fraud Schemes

1. Staged Collisions: Deliberately caused accidents designed to trigger insurance payouts. These scams often involve multiple participants and exaggerated injury claims.
2. Inflated or False Repair and Towing Charges: Unscrupulous repair shops or towing companies may bill insurers for unnecessary work, inflated labour, or services never performed.
3. Vehicle Theft and “Re-VINning”: Stolen vehicles are assigned falsified Vehicle Identification Numbers (VINs) and resold with fraudulent documentation, sometimes leaving buyers unknowingly exposed.
4. Misrepresented Claims: Exaggerating injuries or damages to increase a settlement amount is also considered fraud, even if the accident itself was real.

Why Reporting Fraud Matters

Preventing fraud helps:

• Keep premiums fair
• Speed up processing for legitimate claims
• Reduce strain on law enforcement and emergency services
• Protect unsuspecting buyers from stolen or altered vehicles

You can report suspected fraud online or call the IBC Tip Line at 1-877-IBC-TIPS (422-8477).

By working together, we can help maintain a fair, responsive insurance system that protects Canadian drivers